Customer Care

At Lola's Treats & Squeaks we pride ourselves on great customer service and will do whatever we can to ensure you and your dog are happy with your products. If you do come across an issues please do contact us. 

Privacy & Safety

Payment Methods

- Credit / Debit Cards

- Offline Payments

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; website login details; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages and page interaction information. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


This website is owned and operated by Lola's Treats & Squeaks. This website offers visitors handmade dog toys, treats and accessories. By accessing or using the website, you understand that you are to only use this website for the purchase of products or for inspiration and for no other reason. 

All photo's on this website are property of Lola's Treats & Squeaks. Some products include designs exclusive to Lola's Treats & Squeaks. Use of these photos or designs without permission is strictly prohibited. 

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.